When your insured's experience a water damage
loss they expect their Insurance Agent or Adjuster to recommend a
company who provides good customer service, good workmanship and is
able to deliver these immediately. If your insured's expectations are
not met and they are unhappy with the work performed in their home or
business, statistics show they will most likely cancel their policy.
We, at 1-800-WATER DAMAGE™,
understand the importance of superior customer service and quality
workmanship. In fact, it is what our reputation is built upon. That’s
why we demand 100% customer satisfaction on each and every job,
insuring the customer is completely satisfied with the work performed.
Our dispatchers are available 24 hours a day, 7 days a week. Within
minutes of receiving a call, uniformed, fully trained technicians are
instantly dispatched to your insured’s home or business, because from
experience we know the longer the water sits the more damage occurs,
thereby increasing the cost of the claim.
1-800-WATER DAMAGE™
uses a specialized drying method called Applied Structural Drying (ASD)
which enables us to dry wet carpet, pad, sub-floors and structures in
place. This drying technique, used in conjunction with our specialized
drying equipment, allows us to eliminate the unnecessary expense of
time and materials required to remove and replace these items, saving
you time and money throughout the claims process.
1-800-WATER DAMAGE™
also conducts classes to educate Agents and Adjusters regarding the
latest information available in the water damage restoration industry.
These classes are designed to provide continuing education credits by
improving knowledge in the water damage arena and emphasizing the
importance of quick response and the technology used to restore, rather
than replace saturated structures.